Home Services

The phone rings. The job pops.

Screen Pop puts the job, the address, and the service history on screen at the first ring, so dispatch answers ready to roll the truck.

Or read the docs first. We get it.

Screen Pop inside a field service platform: an incoming call from Janet Foster matched to her customer record, recent activity, and open job. Illustrative product mockup.

Activity logging

Every call lands in the job record.

Calls, voicemails, and estimate requests log themselves to the customer and the job the moment they end, with an AI summary of what was said. No scribbled notes on the dash, no gaps in the file, no "who took that call?" at the morning huddle.

  • Automatic logging. Inbound and outbound calls written to the customer and the job.
  • AI summaries. What the customer reported and what happens next, captured while it is fresh.
  • One source of truth. The record answers "who took that call?" before anyone asks.
Routewise
Call ended · 4 min

"The water heater in the garage is leaking again, there's a puddle this morning."

"Can someone get out here before Thursday?"

AI summary
Janet reported the garage water heater leaking again and asked to move the visit up. Linked to job #4127, install scheduled Thursday.
Saved to Janet Foster's record

From call to customer and job record, automatically. Illustrative.

Click-to-Call

Every lead called back in one click.

In home services, the first contractor on the phone usually wins the job. Click-to-Call turns every phone number in your platform into a button, so the office calls a new lead back without dialing, while the lead is still warm.

  • One click from any record. Leads, jobs, customers, invoices.
  • No dialing, no copy-paste. The number is already the button.
  • Speed to lead. Call back while the competitor's phone is still ringing.
Routewise
Tom Garza New lead
(480) 555-0114 · Web form · 2 min ago
Lead details
Request: water heater replacement
Address: 2208 Sage Trail, Mesa
Call (480) 555-0114

Click-to-Call from a lead record. Illustrative product mockup.

AI Scheduling

Service windows booked while crews stay on the job.

The crew is still on a job at 7:42 PM and the office line keeps ringing. A voice agent answers in your platform's persona, handles the common questions, and books service windows through a scheduling webhook into the calendar your platform already runs. Already built your own voice agent? Bring it, and it answers on real phone lines. Don't have one yet? One's included.

  • Greeting and persona configured per business, in their brand.
  • FAQ answers for service areas, hours, and common questions.
  • Scheduling webhook that books windows straight into the calendar.
  • White label. The whole phone experience carries your platform's brand.
Routewise
Office closed 7:42 PM
VoiceAI on the line · 0:54
Carla Mendes
(480) 555-0162 · drain backing up, asking for the next window
Service windowsTue, Jun 16
8 to 10
C. Mendes · Marco T.Booked by AIDrain clog
10 to 12
H. Porter · Marco T.Water heater install
1 to 3
R. Delgado · Dana W.AC tune-up
VoiceAI: Answered after hours, handled the questions, and booked the window through the scheduling webhook.

The voice agent after hours: a live call from Carla Mendes, booked into the Tue Jun 16, 8 to 10 AM service window with Marco T. Illustrative product mockup.

Platform Foundation

We handle the hard stuff.

Your engineers see a clean API. Underneath it sits the compliance, carrier, and hardware machinery of running a regulated voice offering at scale. That part is our job, permanently.

You launch in days, not years. None of it ever lands on your roadmap.

Explore the field services docs
POST api.dialstack.ai/v1/numbers 201 Created THE API LINE Platform operations DevOps, failover, admin portal Numbers and carrier networks Porting, CallerID, DA/DL, SIP trunks, call rating, load balancing Emergency E911, Kari's Law, RAY BAUM'S Act Regulatory FCC compliance, state-level licensing, STIR/SHAKEN, robocall mitigation Taxes and fees Universal Service Fund (USF), federal, state and local

Below the API line: platform operations, numbers and carrier networks, emergency, regulatory, and taxes and fees, all carried by DialStack.

See it inside your platform.

Bring an engineer. We'll walk your architecture, your workflows, and exactly how voice drops into your field service platform. Launch in days, not years.