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OUR STORY

We built the solution we couldn’t find

It started with a simple question: Why are the only options for voice in a SaaS platform to become a telephone company or refer your business to one?

While operating a portfolio of major vertical SaaS platforms, we faced this exact dilemma. We wanted to close the data loop by adding integrated voice, but the market forced us into a corner. 

We could either spend years building a regulated telco infrastructure from scratch, or we could hand our customers (and our revenue) over to a disconnected third-party provider.

Neither option worked. We didn't want a referral fee and a separate tab; we wanted an embedded engine that made our platforms more powerful and our business more profitable.

 

When we couldn't find it, we launched DialStack.

Embedded Phone System with physical phones
DialStack team

OUR MISSION

Reclaim the conversation

In the service delivery lifecycle, business voice is the heartbeat. It’s where first impressions are made and complex problems are solved. Yet, for too long, vertical SaaS leaders have been forced to outsource this critical touchpoint.

DialStack was born to change the math. We provide the first purpose-built voice infrastructure designed to live inside your UI, giving you the power of a telco without the operational burden.

Own the Lifecycle

Integrate click-to-call, screen pops, and activity logging directly into your workflow. Keep your users in your environment, not a separate app.

Maintain Total Control

It’s your brand, your billing, and your data. Stop giving third-party vendors free access to the customer base you worked so hard to build

High-Margin Revenue

Turn a commodity utility into a strategic profit center with 50% EBITDA margins and
increased ARPU.

Deploy with Speed

Our developer-first tools and managed telco regulations mean you can launch this quarter, not next year.

MEET THE FOUNDERS

Built by operators, for operators.

Co-Founder & CEO.

Michael Sharp

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With deep startup and scaleup experience across telco and vSaaS platforms, Mike builds products users actually love. He’s building DialStack to make voice sexy again.

Co-Founder & CTO

Simon Perreault

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Former VP of Engineering at Jive and GoTo, Simon handles the hard stuff. He’s the architectural mastermind ensuring DialStack’s engine is rock-solid and scales effortlessly.

Ready to get started?

Book a demo call with us today and learn how much more productive your business can be.

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